We are Medimee

How may we be of service?

We hope to make a positive contribution to the lives of all people who use medicines and want to take them with them properly, safely and conveniently.

If you have any questions, feedback or suggestions, please fill out the form below and we will respond as soon as possible.

info@medimee.nl

+31 (0) 6 1243 7231

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FAQ

The Bookstyle bag and the Roll-up case are particularly suitable for pills in the original blister pack (strips). Loose pills will make the cases dirty more quickly and are also more difficult to remove. We advise you to take the pill strips in the cases and to take the loose pills in sorting boxes or resealable plastic bags. You can take the sorting boxes separately in the front pocket of the Bookstyle pouch. You can take the plastic resealable bags with you in the zipper compartments. This way you can also protect them against heat or cold. Our cases are supplied without sorting boxes or bags.

Take a good look at the size of the medicine compartments and compare them with your own medicines. Most common pills and/or pill strips fit. The product information contains specifications and images, which you can use to assess whether your medicines fit.

In general, you are not obliged to take medicines with you in the original packaging. You can therefore take your pills in sorting boxes. The only exception to this are medicines for which you must have a medical statement. These are, for example, heavy painkillers, ADHD medicines, etc. These should always be taken along in the original packaging. You can check with the embassy of the country you are going to whether you need a statement. Incidentally, it is not advisable to take pills in sorting boxes. Shaking often causes the lids to open unintentionally and the medicines are less well protected against heat and cold. Moreover, if you have any questions from Customs or a doctor abroad, you cannot indicate which pill belongs to which prescription.

A medicine passport is not mandatory, but it is strongly recommended. It is a paper overview on which your name, your medication, your allergies and hypersensitivities are listed in English. Not only the brand name of the medicines is listed, but also the substance name. Abroad you can easily be helped by a doctor, pharmacy or hospital. It is also useful at Customs to indicate that your medication has been prescribed for you. You can pick up your medicine passport at your pharmacy. This is usually provided free of charge. In our Bookstyle bag there is a handy compartment for your medicine passport, with which it can always be kept and viewed with the medicines.

A medicine passport is a paper overview of your medicines in English and is issued by the pharmacy. This is not mandatory.
Do you use heavy painkillers, ADHD medication, medicinal cannabis or, for example, sleeping pills? A medicine passport or a registered prescription is not sufficient in that case. These medicines cannot be imported into the country without an official medical statement. Without a medical statement, travellers risk severe penalties. After all, they are forbidden to possess. You should check whether you need a medical statement or Schengen certificate. Please note: it takes a few weeks before you receive the statement. Request this on time.

Yes you can. For liquid medicines, the rule applies that you can take as much as you need. That may be more than 100 ml. The condition is that the liquid is taken along in the original bottle with name and prescription label. Note: this does not apply to, for example, lens fluid or cooling gel. The rule applies that this is max. 100 ml per item and that it is placed in a transparent bag of max. 1 liter is offered at Customs.

In general, passengers are allowed to take on board medicines and related supplies (such as needles, syringes and injection machines) for the treatment and management of their medical condition. It is recommended that the syringes and injectable medicines are transported together and that they are clearly labelled with your name and the medicine OR that you bring a medical statement or cover letter from your doctor stating your name and the medicine involved. Used needles and syringes should be disposed of in special disposal containers for needles or other sharp waste. Please note: cabin crew are not allowed to help you inject.

It is best to ask your pharmacist about this. He or she knows your medicines best. In general, all medicines should not be stored under excessively hot conditions. This can affect shelf life. Eye drops, suppositories, creams, ointments and insulin are especially sensitive to heat. However, some medicines should also not be allowed to get too cold. Pay attention to this if you are using cooling elements. With some airlines it is possible to store small amounts of medicines in the refrigerator. However, this is usually not possible and you are expected to properly protect your medicines against temperature differences. Check the possibilities well in advance.

It is best to discuss this with your pharmacist. It depends on the type of medicines you want to take with you and the circumstances under which you are travelling. In our Bookstyle bag there is room for a small cooling element in the front pocket. Please note: some medicines should not be allowed to get too cold.